Package com.intercom.api.resources.tickets.types

Class Ticket.Builder

java.lang.Object

com.intercom.api.resources.tickets.types.Ticket.Builder

All Implemented Interfaces:

Ticket._FinalStage, Ticket.CategoryStage, Ticket.ContactsStage, Ticket.IdStage, Ticket.TicketIdStage, Ticket.TicketStateStage, Ticket.TicketTypeStage

Enclosing class:

Ticket

public static final class Ticket.Builder
extends Object
implements Ticket.IdStage, Ticket.TicketIdStage, Ticket.CategoryStage, Ticket.TicketStateStage, Ticket.TicketTypeStage, Ticket.ContactsStage, Ticket._FinalStage

Method Summary

Modifier and Type	Method	Description
Ticket._FinalStage	adminAssigneeId(String adminAssigneeId)	The id representing the admin assigned to the ticket.
Ticket._FinalStage	adminAssigneeId(Optional<String> adminAssigneeId)
Ticket	build()
Ticket.TicketStateStage	category(Ticket.Category category)	Category of the Ticket.
Ticket._FinalStage	contacts(TicketContacts contacts)
Ticket._FinalStage	createdAt(Integer createdAt)	The time the ticket was created as a UTC Unix timestamp.
Ticket._FinalStage	createdAt(Optional<Integer> createdAt)
Ticket.Builder	from(Ticket other)
Ticket.TicketIdStage	id(String id)	The unique identifier for the ticket which is given by Intercom.
Ticket._FinalStage	isShared(Boolean isShared)	Whether or not the ticket is shared with the customer.
Ticket._FinalStage	isShared(Optional<Boolean> isShared)
Ticket._FinalStage	linkedObjects(LinkedObjectList linkedObjects)
Ticket._FinalStage	linkedObjects(Optional<LinkedObjectList> linkedObjects)
Ticket._FinalStage	open(Boolean open)	Whether or not the ticket is open.
Ticket._FinalStage	open(Optional<Boolean> open)
Ticket._FinalStage	putAllTicketAttributes(Map<String,Object> ticketAttributes)
Ticket._FinalStage	snoozedUntil(Integer snoozedUntil)	The time the ticket will be snoozed until as a UTC Unix timestamp.
Ticket._FinalStage	snoozedUntil(Optional<Integer> snoozedUntil)
Ticket._FinalStage	teamAssigneeId(String teamAssigneeId)	The id representing the team assigned to the ticket.
Ticket._FinalStage	teamAssigneeId(Optional<String> teamAssigneeId)
Ticket._FinalStage	ticketAttributes(String key, Object value)
Ticket._FinalStage	ticketAttributes(Map<String,Object> ticketAttributes)
Ticket.CategoryStage	ticketId(String ticketId)	The ID of the Ticket used in the Intercom Inbox and Messenger.
Ticket._FinalStage	ticketParts(TicketParts ticketParts)
Ticket._FinalStage	ticketParts(Optional<TicketParts> ticketParts)
Ticket.TicketTypeStage	ticketState(Ticket.TicketState ticketState)	The state the ticket is currently in
Ticket._FinalStage	ticketStateExternalLabel(String ticketStateExternalLabel)	The state the ticket is currently in, in a human readable form - visible to customers, in the messenger, email and tickets portal.
Ticket._FinalStage	ticketStateExternalLabel(Optional<String> ticketStateExternalLabel)
Ticket._FinalStage	ticketStateInternalLabel(String ticketStateInternalLabel)	The state the ticket is currently in, in a human readable form - visible in Intercom
Ticket._FinalStage	ticketStateInternalLabel(Optional<String> ticketStateInternalLabel)
Ticket.ContactsStage	ticketType(TicketType ticketType)
Ticket._FinalStage	updatedAt(Integer updatedAt)	The last time the ticket was updated as a UTC Unix timestamp.
Ticket._FinalStage	updatedAt(Optional<Integer> updatedAt)

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Method Details

from

public Ticket.Builder from(Ticket other)

Specified by:

from in interface Ticket.IdStage

id

public Ticket.TicketIdStage id(@NotNull
 String id)

The unique identifier for the ticket which is given by Intercom.

Specified by:

id in interface Ticket.IdStage

Returns:

Reference to this so that method calls can be chained together.

ticketId

public Ticket.CategoryStage ticketId(@NotNull
 String ticketId)

The ID of the Ticket used in the Intercom Inbox and Messenger. Do not use ticket_id for API queries.

Specified by:

ticketId in interface Ticket.TicketIdStage

Returns:

Reference to this so that method calls can be chained together.

category

public Ticket.TicketStateStage category(@NotNull
 Ticket.Category category)

Category of the Ticket.

Specified by:

category in interface Ticket.CategoryStage

Returns:

Reference to this so that method calls can be chained together.

ticketState

public Ticket.TicketTypeStage ticketState(@NotNull
 Ticket.TicketState ticketState)

The state the ticket is currently in

Specified by:

ticketState in interface Ticket.TicketStateStage

Returns:

Reference to this so that method calls can be chained together.

ticketType

public Ticket.ContactsStage ticketType(@NotNull
 TicketType ticketType)

Specified by:

ticketType in interface Ticket.TicketTypeStage

contacts

public Ticket._FinalStage contacts(@NotNull
 TicketContacts contacts)

Specified by:

contacts in interface Ticket.ContactsStage

ticketStateExternalLabel

public Ticket._FinalStage ticketStateExternalLabel(String ticketStateExternalLabel)

The state the ticket is currently in, in a human readable form - visible to customers, in the messenger, email and tickets portal.

Specified by:

ticketStateExternalLabel in interface Ticket._FinalStage

Returns:

Reference to this so that method calls can be chained together.

ticketStateExternalLabel

public Ticket._FinalStage ticketStateExternalLabel(Optional<String> ticketStateExternalLabel)

Specified by:

ticketStateExternalLabel in interface Ticket._FinalStage

ticketStateInternalLabel

public Ticket._FinalStage ticketStateInternalLabel(String ticketStateInternalLabel)

The state the ticket is currently in, in a human readable form - visible in Intercom

Specified by:

ticketStateInternalLabel in interface Ticket._FinalStage

Returns:

Reference to this so that method calls can be chained together.

ticketStateInternalLabel

public Ticket._FinalStage ticketStateInternalLabel(Optional<String> ticketStateInternalLabel)

Specified by:

ticketStateInternalLabel in interface Ticket._FinalStage

isShared

public Ticket._FinalStage isShared(Boolean isShared)

Whether or not the ticket is shared with the customer.

Specified by:

isShared in interface Ticket._FinalStage

Returns:

Reference to this so that method calls can be chained together.

isShared

public Ticket._FinalStage isShared(Optional<Boolean> isShared)

Specified by:

isShared in interface Ticket._FinalStage

ticketParts

public Ticket._FinalStage ticketParts(TicketParts ticketParts)

Specified by:

ticketParts in interface Ticket._FinalStage

ticketParts

public Ticket._FinalStage ticketParts(Optional<TicketParts> ticketParts)

Specified by:

ticketParts in interface Ticket._FinalStage

linkedObjects

public Ticket._FinalStage linkedObjects(LinkedObjectList linkedObjects)

Specified by:

linkedObjects in interface Ticket._FinalStage

linkedObjects

public Ticket._FinalStage linkedObjects(Optional<LinkedObjectList> linkedObjects)

Specified by:

linkedObjects in interface Ticket._FinalStage

snoozedUntil

public Ticket._FinalStage snoozedUntil(Integer snoozedUntil)

The time the ticket will be snoozed until as a UTC Unix timestamp. If null, the ticket is not currently snoozed.

Specified by:

snoozedUntil in interface Ticket._FinalStage

Returns:

Reference to this so that method calls can be chained together.

snoozedUntil

public Ticket._FinalStage snoozedUntil(Optional<Integer> snoozedUntil)

Specified by:

snoozedUntil in interface Ticket._FinalStage

open

public Ticket._FinalStage open(Boolean open)

Whether or not the ticket is open. If false, the ticket is closed.

Specified by:

open in interface Ticket._FinalStage

Returns:

Reference to this so that method calls can be chained together.

open

public Ticket._FinalStage open(Optional<Boolean> open)

Specified by:

open in interface Ticket._FinalStage

updatedAt

public Ticket._FinalStage updatedAt(Integer updatedAt)

The last time the ticket was updated as a UTC Unix timestamp.

Specified by:

updatedAt in interface Ticket._FinalStage

Returns:

Reference to this so that method calls can be chained together.

updatedAt

public Ticket._FinalStage updatedAt(Optional<Integer> updatedAt)

Specified by:

updatedAt in interface Ticket._FinalStage

createdAt

public Ticket._FinalStage createdAt(Integer createdAt)

The time the ticket was created as a UTC Unix timestamp.

Specified by:

createdAt in interface Ticket._FinalStage

Returns:

Reference to this so that method calls can be chained together.

createdAt

public Ticket._FinalStage createdAt(Optional<Integer> createdAt)

Specified by:

createdAt in interface Ticket._FinalStage

teamAssigneeId

public Ticket._FinalStage teamAssigneeId(String teamAssigneeId)

The id representing the team assigned to the ticket.

Specified by:

teamAssigneeId in interface Ticket._FinalStage

Returns:

Reference to this so that method calls can be chained together.

teamAssigneeId

public Ticket._FinalStage teamAssigneeId(Optional<String> teamAssigneeId)

Specified by:

teamAssigneeId in interface Ticket._FinalStage

adminAssigneeId

public Ticket._FinalStage adminAssigneeId(String adminAssigneeId)

The id representing the admin assigned to the ticket.

Specified by:

adminAssigneeId in interface Ticket._FinalStage

Returns:

Reference to this so that method calls can be chained together.

adminAssigneeId

public Ticket._FinalStage adminAssigneeId(Optional<String> adminAssigneeId)

Specified by:

adminAssigneeId in interface Ticket._FinalStage

ticketAttributes

public Ticket._FinalStage ticketAttributes(String key,
 Object value)

Specified by:

ticketAttributes in interface Ticket._FinalStage

putAllTicketAttributes

public Ticket._FinalStage putAllTicketAttributes(Map<String,Object> ticketAttributes)

Specified by:

putAllTicketAttributes in interface Ticket._FinalStage

ticketAttributes

public Ticket._FinalStage ticketAttributes(Map<String,Object> ticketAttributes)

Specified by:

ticketAttributes in interface Ticket._FinalStage

build

public Ticket build()

Specified by:

build in interface Ticket._FinalStage