Package com.intercom.api.resources.unstable.aiagent.types

Class AiAgent

  • public final class AiAgent
extends java.lang.Object

    • Method Detail

      • getSourceType

        public java.util.Optional<AiAgent.SourceType> getSourceType()
        Returns:
        The type of the source that triggered AI Agent involvement in the conversation.

      • getSourceTitle

        public java.util.Optional<java.lang.String> getSourceTitle()
        Returns:
        The title of the source that triggered AI Agent involvement in the conversation. If this is essentials_plan_setup then it will return null.

      • getLastAnswerType

        public java.util.Optional<java.lang.String> getLastAnswerType()
        Returns:
        The type of the last answer delivered by AI Agent. If no answer was delivered then this will return null

      • getResolutionState

        public java.util.Optional<java.lang.String> getResolutionState()
        Returns:
        The resolution state of AI Agent. If no AI or custom answer has been delivered then this will return null.

      • getRating

        public java.util.Optional<java.lang.Integer> getRating()
        Returns:
        The customer satisfaction rating given to AI Agent, from 1-5.

      • getRatingRemark

        public java.util.Optional<java.lang.String> getRatingRemark()
        Returns:
        The customer satisfaction rating remark given to AI Agent.

      • equals

        public boolean equals​(java.lang.Object other)
        Overrides:
        equals in class java.lang.Object

      • getAdditionalProperties

        public java.util.Map<java.lang.String,​java.lang.Object> getAdditionalProperties()

      • hashCode

        public int hashCode()
        Overrides:
        hashCode in class java.lang.Object

      • toString

        public java.lang.String toString()
        Overrides:
        toString in class java.lang.Object